Telco Mobile Application Case Study

Our client, a major telecommunications company in Canada, selected Protegra Software Studios to help deliver a new and innovative mobile application to their residential wireless and television subscribers as part of their account information tracking. 

The Solution

By embedding ourselves within the client and operating as an extension of the organisation, the Protegra Software Studios team was able to build and deliver the final solution using Agile processes and tools, whilst still adhering to our client’s established project management controls and processes.

Tight integration with the client back office systems enabled Protegra Software Studios to help define, build and deliver a mobile application that provides direct, real time access to billing and usage information for their residential customers.

Providing this kind of mobile application, now and into the future, will help the client increase customer engagement, maintain its competitive edge and provide their customers with the services they want, where they want them and when they want them.

Mobile Application Features
Results